RTW and Wellbeing Coordinator
2 weeks ago
Reporting to the Head of Human Resources, the RTW & Wellbeing Coordinator plays a pivotal role in implementing DSI Underground's Return to Work (RTW) program across Australia. This position is responsible for supporting workers as they recover at work and assisting the company to meet its obligations under workers' compensation legislation.
Key Responsibilities- Lead the implementation of the company's RTW program across Australia.
- Assist in reviewing and maintaining the company's RTW Program and related documentation and tools, including consultation with workers and their representatives.
- Coordinate injured/ill workers' recovery at work across Australia.
- Work closely with the QHSE team and managers to develop, monitor, and review RTW plans, including identifying suitable work opportunities.
- Ensure adequate records for all injury management cases are held and maintained at all times.
- Act as the primary contact for external stakeholders, such as the nominated treating doctor, insurer, treatment providers, union, and workplace rehabilitation provider.
- Promote the health benefits of good work in the rehabilitation context to the workforce.
- Provide on-the-job coaching and education to managers on the RTW program, process, and legislation.
- Support the Head of HR and/or Senior HR Generalist (L&D and Projects) with the development, implementation, and monitoring of wellbeing strategies to improve staff culture, morale, and happiness in the workplace.
- Investigate, design, implement, and promote wellness initiatives, such as programs on exercise, mindfulness, and meditation.
- Measure and report on the return on investment on wellness initiatives.
To be successful in this role, you will have a minimum of 3 years' experience in a similar RTW position in NSW, enjoy working in a fast-paced and hands-on work environment, and have strength in both RTW coordination and wellbeing strategy implementation.
You will also possess the following attributes:
- Hold a NSW RTW Coordinator certification with working knowledge of NSW workers' compensation legislation and the roles and responsibilities of stakeholders in the system.
- Highly effective communication skills – able to communicate clearly, actively listen to others, and compile comprehensive written notes and correspondence.
- Ability to effectively consult with and influence stakeholders.
- Strong negotiation and conflict resolution skills, with the ability to gain consensus and commitment from others and resolve issues and conflicts.
- Organised and skilled in time management.
- Solid problem-solving skills – consider, analyse, and develop solutions to barriers to recovery at work.
- An understanding of Australian employment law.
- High degree of confidentiality and understanding of Privacy laws.
- Knowledge of health and wellness principles.
- An approachable, friendly persona with empathy for others.
- RTW Coordinator certification in WA, QLD, VIC, and TAS is desirable.
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