Delivery Support Specialist

3 weeks ago

Greystanes, New South Wales, Australia Zinfra Full time

About Zinfra

Zinfra is a leading infrastructure services provider committed to delivering exceptional solutions in the energy, utilities, and infrastructure sectors. We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability.

Our team of over 2000 members across the East Coast consistently strive to exceed our client's expectations and make a difference in the communities we serve.

As a Delivery Support Officer, you will be providing critical customer-focused administration and scheduling support for the Zinfra Gas Services Business to both internal and external customers.

This includes allocation and dispatching of workflow such as Corrective Maintenance, Emergency Response, and Construction activities to Zinfra Service Providers.

The role operates on a rotating roster, 7.6 hour day working between 7 am – 5 pm.

Key Responsibilities include:

  • Dial Before You Dig maps as required
  • Customer enquiries and complaints handling
  • Data entry and maintaining registers
  • Running weekly backlog reports and assisting Field Officers with general clerical/admin support

About You

  • Customer Service experience
  • SAP experience
  • Highly developed skills in Microsoft Excel, Word, and Outlook
  • Upvise experience (advantageous)

Why work for Zinfra

We are a champion of equal opportunity employment and have committed to targets for gender equity and first nations representation in our workforce.

We welcome applications from people with diverse backgrounds, including First Nations Peoples, people with differing abilities, LGBTIQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics.

We offer meaningful benefits and rewards that work for you, and the opportunity for potential long-term career growth as part of our talent development and succession planning process.

During our recruitment process, you will be required to undergo pre-employment checks, including pre-employment medical, reference checks, and a national police check.

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