Hospitality Specialist

2 days ago


Brisbane, Queensland, Australia Grupo Mantra Full time

Company Overview

Mantra Southbank is a popular hotel located on Brisbane's South Bank, offering 161 rooms, studios & apartments with fully equipped kitchens and private balconies. The hotel features an on-site restaurant and bar serving breakfast, lunch, and dinner.

About the Role

We are seeking a skilled Hospitality Specialist to join our housekeeping team as a Guest Experience Coordinator in Brisbane. As a key member of our team, you will be responsible for ensuring exceptional guest service and maintaining high cleanliness standards.

Job Description

The successful candidate will have a keen eye for detail, strong communication skills, and the ability to multitask in a fast-paced environment. You will be comprehensively trained on our guest service standards and expectations.

Key Responsibilities:

  • Provide exceptional guest service and ensure high cleanliness standards
  • Maintain accurate records and reports
  • Work collaboratively with colleagues to achieve team goals

Requirements

To be successful in this role, you will need:

  • A strong attention to detail and passion for providing quality guest service
  • Good communication and time management skills
  • A friendly personality and ability to work autonomously
  • The flexibility to work over a seven-day roster at various times

Benefits

We offer a competitive salary package, including a base salary of $45,000 per year, plus superannuation and paid annual leave. If you are a motivated and customer-focused individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity.

Location

This role is based in Brisbane, Queensland, Australia.



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