
Digital Merchandise Specialist
1 week ago
Key Ecommerce Role
We are seeking an experienced ecommerce professional to join our growing online team as a Coordinator, where you will play a key role in optimizing the online customer experience and driving commercial outcomes across your assigned categories.
This is a great opportunity for someone with a passion for ecommerce, data-driven decision making, and digital merchandising. As a Coordinator, you will be responsible for enhancing the online merchandising and navigation of specific product categories, ensuring customers can easily discover and purchase what they need.
Your main responsibilities will include:
- Managing web category structures, navigation menus, and product placements using PIM and Contentful.
- Optimizing category listing pages and working with Commercial/Marketing teams to maintain engaging, accurate online merchandising.
- Supporting the launch and performance of guided selling tools and product recommendations using Algonomy.
- Reviewing on-site search data and improving product data or boosting rules to lift performance.
- Providing actionable insights through Adobe Analytics to influence strategy and category growth.
- Monitoring competitor websites to identify new opportunities.
- Leading ecommerce input into the range review process for your categories.
To succeed in this role, you will bring:
- 3+ years' experience in ecommerce or digital marketing, ideally in a fast-paced retail environment.
- A strong grasp of web analytics (Adobe or Google) and experience using data to guide online strategy.
- Proven experience in website content and merchandising with a focus on commercial outcomes.
- Excellent communication and stakeholder engagement skills.
- Strong attention to detail, with the ability to manage multiple deadlines and projects.
- A proactive, analytical mindset and the ability to work both autonomously and collaboratively.
- An interest in ecommerce, digital innovation, and online customer experience.
The ideal candidate will also have experience with the following tools and platforms:
- Microsoft Office
- STEP PIM
- Contentful
- Algolia
- Rich Relevance
- Adobe Analytics
- Basic HTML
We offer a dynamic and inclusive work environment, flexible working arrangements, and a range of benefits including generous discounts at major retailers, ongoing training and development opportunities, and industry-leading Growing Families policy.
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