Team Leader

1 month ago


Melbourne, Victoria, Australia Stryker Australia Pty Ltd Full time

Stryker Australia Pty Ltd is a leading global medical device company, and we are seeking an experienced Team Leader to join our team.

Job Summary

The successful candidate will be responsible for leading a team of field service engineers across multiple states in Australia. As a Team Leader, you will be at the forefront of driving their success, ensuring efficient operations, and fostering a culture of excellence.

This role is ideal for a passionate people leader with proven experience coaching and developing high-performance teams from any industry.

Responsibilities
  • Directly supervise frontline field service employees, providing mentoring, support, and training to deliver the long-term strategy.
  • Engage, coach, and develop the group to ensure a high level of technical competency and ability to create a great customer experience.
  • Support and hold the team accountable, driving development and culture.
  • Set performance targets, monitor progress, and provide feedback to technicians.
  • Manage resources for adequate coverage and customer needs.
  • Maintain quality standards and documentation of service activities for internal and external reference.
Requirements
  • People leadership experience managing remote field-based teams to success.
  • Excellent communicator, with strong facilitation and conflict resolution skills.
  • Ability to handle tight deadlines and competing priorities.
  • Ability to build strong trusted relationships with stakeholders.
  • Accountability for business results.
  • Ability to effectively drive business objectives through leadership and management of people.
  • Ability to achieve efficiencies and drive systematic improvement processes.
Benefits
  • A competitive salary range between $120,000 to $150,000 per year.
  • Join one of Australia's Best Places to Work in 2020.
  • Multiple financial benefits including health care, financial wellbeing, insurance benefits.
  • Ongoing training and opportunities for career progression.
  • Paid Parental leave schemes.
  • Volunteer Days.
  • Being part of one of the world's largest and most recognizable brands.
  • Excellent team culture – we have fun whilst we work.
  • A Leader who will support & guide you throughout your career.
  • Access to employee benefits.
  • Access to our career and self-development program from day one.
  • Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes.
About Stryker Australia Pty Ltd

We offer a supportive and inclusive environment that encourages growth and development. Our company values include integrity, accountability, and teamwork.


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