Team Leader
1 month ago
Stryker Australia Pty Ltd is a leading global medical device company, and we are seeking an experienced Team Leader to join our team.
Job SummaryThe successful candidate will be responsible for leading a team of field service engineers across multiple states in Australia. As a Team Leader, you will be at the forefront of driving their success, ensuring efficient operations, and fostering a culture of excellence.
This role is ideal for a passionate people leader with proven experience coaching and developing high-performance teams from any industry.
Responsibilities- Directly supervise frontline field service employees, providing mentoring, support, and training to deliver the long-term strategy.
- Engage, coach, and develop the group to ensure a high level of technical competency and ability to create a great customer experience.
- Support and hold the team accountable, driving development and culture.
- Set performance targets, monitor progress, and provide feedback to technicians.
- Manage resources for adequate coverage and customer needs.
- Maintain quality standards and documentation of service activities for internal and external reference.
- People leadership experience managing remote field-based teams to success.
- Excellent communicator, with strong facilitation and conflict resolution skills.
- Ability to handle tight deadlines and competing priorities.
- Ability to build strong trusted relationships with stakeholders.
- Accountability for business results.
- Ability to effectively drive business objectives through leadership and management of people.
- Ability to achieve efficiencies and drive systematic improvement processes.
- A competitive salary range between $120,000 to $150,000 per year.
- Join one of Australia's Best Places to Work in 2020.
- Multiple financial benefits including health care, financial wellbeing, insurance benefits.
- Ongoing training and opportunities for career progression.
- Paid Parental leave schemes.
- Volunteer Days.
- Being part of one of the world's largest and most recognizable brands.
- Excellent team culture – we have fun whilst we work.
- A Leader who will support & guide you throughout your career.
- Access to employee benefits.
- Access to our career and self-development program from day one.
- Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes.
We offer a supportive and inclusive environment that encourages growth and development. Our company values include integrity, accountability, and teamwork.
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