Automotive Parts Operations Manager

7 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $100,000 - $120,000
About the Role

We are seeking a highly skilled Automotive Parts Operations Manager to join our team. This is an exciting opportunity for an experienced professional to lead our parts department, ensuring efficient operations and supporting dealer success.

Key Responsibilities
  • Taking responsibility for parts master data, ordering and purchasing decisions, and ensuring an optimal balance between inventory levels in line with Key Performance Indicators (KPI).
  • Participating in the development of annual and quarterly parts sales strategies and taking ownership of tracking execution and analysing outcomes for sales target achievement.
  • Supporting the Parts Manager in daily tasks, such as tracking sales targets, project deliverables, and ensuring smooth workflow within the department.
  • Conducting monthly analysis of sales, inventory, returns, and quality data, generating actionable improvement recommendations, and driving implementation.
  • Leading communication with suppliers and dealer partners on specific projects, such as new product introduction, quality improvement, and process optimisation.
  • Assisting internal and external customers with parts inquiries, providing accurate information, and ensuring timely fulfillment of orders.
  • Collaborating with other departments, regional field staff, and dealerships to identify opportunities to enhance service quality, grow parts sales, and improve accessory fitment ratio to enhance customer experience.
  • Supporting the dealer onboarding process and procedures with training for optimal dealer performance.
  • Supporting with the development, implementation, and maintenance of national parts processes, procedures, and quality reporting in line with company performance evaluation.
  • Coordinating with HQ, suppliers, and stakeholders to develop systems integration to improve operations.
  • Driving continuous improvement through regular dealer performance reviews.
Requirements

To be successful in this role, you will need:

  • Minimum 5 years previous experience in an automotive OEM parts department or similar role.
  • Proficiency in ERP and DMS platforms, with strong analytical ability to interpret data and drive improvements.
  • Experience with automotive parts inventory planning, procurement, shipping, and control procedures.
  • Excellent communication and interpersonal skills for interacting with customers and team members.
  • Ability to manage multiple tasks, prioritise effectively, and maintain accurate records.
  • Ability to work collaboratively with others and contribute to a positive team environment.
  • Ability to identify and resolve issues related to parts, inventory, distribution, and customer service.
Benefits

This role offers:

  • Newly renovated modern office with electric adjustable sit-stand desks.
  • Easy access to Macquarie Park Metro station and nearby roads.
  • A collaborative and dynamic work environment.

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