Business Development Manager

1 month ago


Brisbane, Queensland, Australia LION Digital Full time
Client Experience Manager

We're seeking a Client Experience Manager to collaborate with our Head of Client Experience in delivering exceptional eCommerce strategy and customer service to our client base.

This role involves building strong partnerships with our customers to identify new growth opportunities and develop a multichannel strategy to achieve client objectives.

The ultimate goal is to expand client services retainers through outstanding customer service, which has been the key to our success at LION Digital.

This position will work closely with the Head of Client Experience and Channel Leads to ensure we fully understand and align with our client's business objectives.

This role is responsible for and has a 360-degree view of performance, ensuring that they and their team have the necessary resources, tools, and information to deliver exceptional results to our clients.

Key Responsibilities:

  • Develop and implement multichannel strategies to achieve client objectives
  • Build and maintain strong partnerships with customers to identify new growth opportunities
  • Collaborate with the Head of Client Experience and Channel Leads to ensure alignment with client business objectives
  • Ensure a 360-degree view of performance and provide necessary resources, tools, and information to deliver exceptional results


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