Convenience Retail Supervisor

5 days ago

Melbourne, Victoria, Australia beBeeOperations Full time $75,000 - $80,000
Store Operations Manager

We are seeking an experienced and motivated Store Operations Manager to lead store operations at a 7-Eleven location.

Job Description

The role offers a unique opportunity to manage inventory, staff, and strategic sales initiatives in a fast-paced convenience retail environment.

Responsibilities include:

  • Managing the day-to-day operations of the store to ensure efficiency, service quality, and profitability.
  • Determining the product mix, monitoring stock levels, and maintaining high standards of customer service and store presentation.
  • Developing and implementing purchasing strategies, pricing policies, and promotional campaigns to drive sales and customer engagement.
  • Overseeing the promotion and advertising of goods and services both in-store and through external marketing initiatives.
  • Directly engaging with customers, providing product advice and ensuring a high level of satisfaction and service.
  • Implementing and maintaining visual merchandising standards to enhance product visibility and brand image.
  • Maintaining accurate records of stock levels, sales transactions, and financial performance.
  • Preparing, managing, and monitoring store budgets, forecasts, and financial reporting to meet operational goals.
  • Monitoring key performance indicators (KPIs) and using data insights to drive store improvements.
  • Recruiting, training, rostering, and supervising store staff; monitoring performance and supporting ongoing staff development.
  • Ensuring all activities comply with occupational health and safety regulations and company policies.
  • Establishing and maintaining relationships with suppliers; negotiating pricing, delivery terms, and supply contracts.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Minimum 1 year experience in a retail management role.
  • Demonstrated leadership and people management capabilities.
  • Strong skills in inventory management, merchandising, and customer service.
  • Excellent budgeting and financial reporting skills.
  • Knowledge of retail sales strategies, product promotion, and marketing.
  • Familiarity with occupational health and safety regulations and store compliance requirements.
Benefits

This is a great opportunity to work in a dynamic and multicultural retail environment. You will have the chance to develop your leadership skills, work closely with a talented team, and contribute to the success of the store.

Others

As a Store Operations Manager, you will play a critical role in driving business growth and improving customer satisfaction. If you are a results-driven leader with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.

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