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Operations Director
2 months ago
At TST Group, we are seeking an experienced Operations Manager to join our team. As a key member of our organization, you will be responsible for delivering and managing projects on time, within budget, and to the required scope.
Key Responsibilities:
- Manage day-to-day operations by interacting with clients and the team to achieve customer satisfaction and delivery.
- Lead technically challenging and politically sensitive customer situations.
- Develop and implement project management processes to ensure successful project delivery.
- Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience.
Requirements:
- Proven experience in project management and operations leadership.
- Strong communication and interpersonal skills.
- Ability to define and provide high-level customer satisfaction through delivery of world-class support services.
- Results-oriented and proactive approach to problem-solving.
About Us:
TST Group is a dynamic organization committed to delivering exceptional customer experiences. We are looking for a talented Operations Manager to join our team and contribute to our success.