Food and Beverage Service Associate

11 hours ago

Cairns, Queensland, Australia beBeeHospitality Full time $46,000 - $66,000
Job Overview

We are seeking a dynamic and skilled Food and Beverage Service Associate to join our team. As a key member of our service staff, you will be responsible for delivering exceptional guest experiences in our restaurants, bars, room service, banquet facilities, and in-hotel cafes.

Key Responsibilities:
  • Bid to provide world-class food and beverage services that meet the highest quality standards.
  • Collaborate with colleagues to deliver an outstanding service experience that surpasses customer expectations.
  • Process orders and serve customer requests efficiently and effectively.
  • Stay informed about menu content, any changes, and promotional activities.
  • Maintain cleanliness and organization of service areas.
  • Manage customer accounts efficiently and accurately.
  • Respond to guest queries in a polite and helpful manner.
Requirements:
  • Maintain a friendly, approachable, and energetic demeanor.
  • Demonstrate exceptional guest service skills.
  • Show enthusiasm for learning new skills and techniques.
  • Present a smart and tidy appearance at all times.
  • Demonstrate a positive attitude and willingness to work collaboratively as part of a team.
  • Communicate effectively in the local language.
  • Show flexibility, reliability, and responsiveness in various work situations.
  • Handle diverse customer types, inquiries, and complaints professionally.
  • Have knowledge of cocktails and drink preparation.
  • Adhere to food safety and hygiene protocols.
  • Familiarity with electronic ordering systems is advantageous.
  • Experience with cash handling is beneficial.
About Our Team

We strive to be the leading global hospitality company, offering a wide range of accommodations, services, and amenities. Our mission is to fill the earth with the light and warmth of hospitality, creating remarkable experiences around the world every day.

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