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Senior Associate, Quality and Simplification Specialist

2 months ago

Sydney, New South Wales, Australia Westpac Group Full time
{"title": "Senior Associate, Quality and Simplification", "description": "Role Overview

As a Senior Associate, Quality and Simplification, you will play a key role in supporting the continuous improvement of bank-wide products, sales, and services processes, and systems to enhance the risk profile of the business and deliver an exceptional customer experience.

Key Responsibilities
  • Coordinate and deliver product and collateral change initiatives
  • Support product managers, sales, or service teams on the resolution of key issues
  • Deliver in line with strategic transformation initiatives
  • Collaborate with GTS stakeholders in the enhancement of policies and procedures to ensure continuous improvement of risk management practices
What We Offer

At Westpac Group, we offer a supportive culture and a range of benefits to support your career growth and well-being. These include:

  • Competitive remuneration and benefits
  • Opportunities for professional development and career advancement
  • A diverse and inclusive work environment
  • Flexible work arrangements
Requirements

To be successful in this role, you will need:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively in a team environment
  • Experience working in a fast-paced, dynamic environment
What We're Looking For

We're looking for a motivated and proactive individual who is passionate about delivering exceptional results and making a positive impact on our customers and the business.

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