Senior Systems Engineer

4 weeks ago

Sydney, New South Wales, Australia Industrial Light & Magic Full time
Job Summary

The Senior Systems Engineer is a key member of the global ILM Production Systems Operations team, responsible for planning, implementing, and maintaining systems that ensure the smooth running of all technology in Sydney.

This role involves developing and maintaining the core services of ILM and its divisions globally, ensuring the efficient deployment and execution of core services for use by other IT, IS, and engineering teams and throughout the user base.

The Senior Systems Engineer will be active in both development projects and service support, implementing and maintaining hardware, operating system images for Windows and Linux, virtual infrastructure standards, tools, and other systems that enable core IT services across the company's locations globally.

Key Responsibilities
  • Act as a technical lead on key technology projects, ensuring implementations follow best practices and are in line with project objectives.
  • Subject matter expert in Linux, Automation, and Cloud-based technologies.
  • Provide internal level 3 support on technologies within IT Operations.
  • Drive operational efficiencies of the IT infrastructure to the highest levels, through implementing effective service monitoring, maintenance programs, and foundational system design with a global perspective.
  • Work closely with other technical groups to ensure that IT standards and technologies are in line with overall technical direction and security posture of ILM.
  • Maintain documentation and processes around key IT services in the organization.
  • Mentor other Systems Engineers and Administrators to advance their technical knowledge of systems management, automation, and DevOps strategies.
  • Provide excellent customer service support, including clear verbal and written communications.
  • Must be available via mobile phone to participate in team on-call rotations during work and non-work hours.
  • Participates in the activities of the globally distributed IT team, including development and support activities, regular status and planning meetings as time zones permit.
  • Collaborate closely with IT, PE, IS, and R&D teams globally.
  • Ensures the high availability of configuration management and service deployment systems.
  • Maintains a working knowledge of industry trends and technical advancements.
Requirements
  • Bachelor's degree in Computer Science, or equivalent professional experience.
  • 8-10 years of experience as a professional IT engineer/administrator, preferably in the visual effects or computer animation industries, building and supporting IT systems in a multi-platform high-performance production environment.
  • Experience mentoring others in company procedures.
Preferred Skills
  • Knowledge of ITIL framework concepts.
  • Familiarity with Blade workstations, Teradici portals, etc.
  • Understanding of different project management methodologies.
  • Experience with containerization systems such as Docker or Kubernetes.
  • Familiarity with SQL databases, such as Oracle SQL, MS-SQL, PostgreSQL, or MySQL.
  • OS deployment techniques such as PXE and kickstart.
  • Experienced with monitoring technologies such as PRTG, InMon, Zabbix, etc.
  • Experienced with designing and implementing CI/CD pipelines.

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