
Operational Store Coordinator Role
1 day ago
We are seeking a skilled operations coordinator to join our team. As an operations coordinator, you will play a key role in supporting day-to-day store operations across multiple luxury brands.
Key Responsibilities:
- Supporting store teams with operational tasks and ensuring compliance with company policies and procedures
- Partnering with customer care teams to resolve service issues quickly and protect brand reputation
- Monitoring compliance, safety, and loss prevention requirements
- Coordinating communications, tools, and training rollouts for retail teams
- Liaising with warehouse, contractors, and suppliers to keep operations running smoothly
Required Skills and Qualifications
To be successful in this role, you will need the following skills and qualifications:
- At least 2-3 years of retail operations, store management, or customer care experience (multi-brand or luxury ideal)
- Detail-driven individual who thrives in a fast-moving, customer-focused environment
- Excellent communication and problem-solving skills
- Advanced systems experience, especially Excel and Microsoft
Benefits and Perks
We offer a range of benefits and perks to support your career development and well-being:
- Hybrid working model for flexibility and work-life balance
- Birthday leave
- Generous discounts across Coach and Kate Spade products
- Wellbeing support including EAP and wellness programs
- Career development opportunities and access to global learning platforms
- Inclusive culture that celebrates diversity and belonging
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