User Experience Coach

2 days ago


Canberra, ACT, Australia The App Group Full time

Welcome to The APP Group

We provide market leading expertise and advice to help tackle Australia's most complex projects and challenges, backed by our 550-strong nationwide team. Our people manage, consult and partner with our valued clients to shape progress for their organisation and the communities they serve.

The Opportunity
  • Lead design transformation within a newly established Product Operating Model (POM).
  • Mentor and train teams to enhance the entire user experience, ensuring both digital and physical touchpoints align with customer needs.

You will have the chance to take the next step in your career within a supportive team environment, working on a variety of diverse and meaningful projects located in Canberra.

About You

  • To be successful, you MUST hold and maintain a TSPV Security Clearance (Top Secret Positive Vetting) for this role.
  • Extensive experience in Product Design or Service Design, with at least 3 years in a coaching or leadership capacity, guiding teams to success.
  • Demonstrated expertise in conducting user research and translating insights into actionable product and service design decisions.


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