Retail Training Manager

4 weeks ago


Melbourne, Victoria, Australia inchcape Full time
About the Role

We are seeking a highly skilled Retail Training Manager to join our team at Inchcape. As a key member of our learning and development team, you will be responsible for designing, implementing, and overseeing training programs that empower our retail workforce to deliver exceptional customer service, drive sales, and maintain our company's reputation for excellence.

Key Responsibilities
  • Partner with business leaders to understand challenges and address capability gaps through innovative learning solutions.
  • Design, develop, and deliver a range of integrated learning interventions that drive customer centricity and improve soft skills.
  • Facilitate high-quality training and work with external partners to enhance learning offerings.
  • Collaborate with HR to improve leadership capabilities.
  • Develop strong relationships with key stakeholders to understand their needs and collaborate on best practices for learning and development.
Why Work with Us?

Inchcape is a global company that employs over 1,400 team members across Australia and New Zealand. We believe in creating an inclusive and diverse workplace where everyone feels they can belong, be themselves, and succeed. As an equal opportunity employer, we actively encourage applicants from all identities, backgrounds, and experiences.

What We Offer
  • A dynamic and supportive team environment.
  • Thorough and ongoing training to support your growth and development.
  • Career and development opportunities to help you achieve your goals.
  • A range of employee benefits, including a company car rental program and discounts on vehicle purchases.
About You

We are looking for a highly skilled and experienced Retail Training Manager who has a passion for learning and development. You will have a strong background in training and development, with experience in designing and delivering training programs that drive business results. You will also have excellent communication and interpersonal skills, with the ability to build strong relationships with key stakeholders.



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