Business Systems Analyst

2 weeks ago


Gold Coast, Queensland, Australia ROBERT WALTERS AUSTRALIA Full time
About the Role

We are seeking a highly skilled and experienced Business Analyst to join our dynamic team at Robert Walters Australia.

The successful candidate will work closely with key stakeholders to identify and implement improvements to our Pronto ERP and other critical business applications.

This is a fantastic opportunity for someone looking to make a significant impact within a leading organisation.

Key Responsibilities
  • Provide frontline IT application support
  • Undertake detailed analysis to identify opportunities to improve the functionality of Pronto ERP and other business system software
  • Work closely with key stakeholders to establish a technical understanding of issues and prepare detailed proposals outlining recommendations
  • Develop Project Plans and manage the implementation of Projects to achieve KPI's
  • Assist with ERP software upgrades across the business by providing specialist advice, recommendations, and project management
  • Provide employees with remote end-user IT application support, both functionally and technically
  • Assist with the development and documentation of national IT processes as required
Requirements
  • Detailed knowledge and advanced skills in using Pronto
  • Advanced functional knowledge of IT applications and extensive experience in a similar position where you've used Pronto Software and provided Help Desk Support
  • Proven ability to successfully manage a Project from conception through to completion
  • Strong knowledge and understanding of various business functions including Sales, Retail, Purchasing, Warehousing, and Finance/Accounts processes
  • Familiarity with the Microsoft suite of products
About the Company

Robert Walters Australia is a leading recruitment agency that offers a supportive and inclusive work environment where every team member is valued for their unique contributions.

We foster a culture of learning and development, providing numerous opportunities for professional growth.

We are committed to innovation and excellence, and we are looking for a talented Business Analyst to join our team.



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