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Customer Service Representative

1 week ago

Melbourne City Centre, Victoria, Australia Adnan Full time

About Adnan:

Adnan is a dynamic and customer-focused retail company that prides itself on delivering exceptional service to its customers. Our team is dedicated to creating a positive and engaging shopping experience for all visitors.

Job Overview:

This role will play a vital part in ensuring that our customers receive the best possible service while interacting with our sales floor team members. As a Customer Service Representative, you will be responsible for resolving customer complaints, answering product-related inquiries, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Respond to customer inquiries in a friendly and professional manner
  • Resolve customer complaints efficiently and effectively
  • Maintain a high level of product knowledge to provide informed recommendations
  • Work collaboratively with colleagues to achieve sales targets and maintain store standards
  • Participate in visual merchandising and store displays to create an appealing store environment
  • Assist with restocking shelves and maintaining a tidy store appearance
  • Engage with customers to build relationships and drive sales

Requirements and Qualifications:

  • Demonstrated ability to work in a fast-paced environment with excellent time management skills
  • Strong communication and interpersonal skills with a focus on customer service
  • Able to lift up to 25 pounds and stand for long periods
  • Familiarity with basic math concepts and cash handling procedures
  • Ability to work a flexible schedule, including evenings and weekends

What We Offer:

  • A competitive hourly wage and opportunities for advancement
  • A comprehensive training program to develop your skills and knowledge
  • A collaborative and supportive work environment
  • Ongoing support for personal and professional growth