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Customer Service Team Member

2 months ago


Balgowlah, New South Wales, Australia Bunnings Full time

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. With a strong focus on delivering exceptional customer experiences, we're seeking a talented individual to join our team as a Customer Service Team Member.

About Us

At Bunnings, we're passionate about making a positive difference in the lives of our customers and communities. Our team members are the face of our brand, providing expert advice and support to help our customers achieve their DIY dreams.

We're committed to creating a workplace that's inclusive, supportive, and fun. Our team members enjoy a range of benefits, including flexible working hours, opportunities for growth and development, and a competitive salary.

Job Description

As a Customer Service Team Member, you'll be responsible for providing exceptional customer service across our store, ensuring that every interaction is positive and memorable. Your duties will include:

  • Providing expert advice and guidance to customers on a wide range of products and services
  • Assisting with stock management and maintaining a clean and tidy work environment
  • Serving customers at our checkout registers, handling transactions with accuracy and efficiency
  • Working collaboratively with colleagues to achieve sales targets and drive business results
Requirements

To succeed in this role, you'll need:

  • A genuine passion for delivering exceptional customer experiences
  • The ability to approach, connect with, and confidently interact with customers from diverse backgrounds
  • An eagerness to learn about our products and services, and stay up-to-date with industry trends
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • A commitment to acting with integrity, ensuring the safety of yourself and others, and striving for excellence in everything you do

Our ideal candidate will have a strong work ethic, a positive attitude, and a desire to learn and grow with our company. We offer a competitive salary of around $65,000 per annum, depending on experience, plus a range of benefits and opportunities for career advancement.

About You

We're looking for someone who is enthusiastic, motivated, and dedicated to delivering exceptional results. If you're a people person with a passion for customer service, we'd love to hear from you