Assistant Store Manager

4 days ago


Perth, Western Australia Michael Hill Full time

**About Michael Hill**

Michael Hill is a leading premium jeweller with a strong presence in Australia, New Zealand, and Canada. We're committed to delivering exceptional customer experiences and creating meaningful moments for our customers.

**The Role**

We're seeking an experienced Assistant Store Manager to join our team at Ocean Keys. As a key member of our store leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and developing our team members.

**Key Responsibilities**

  • Lead by example and demonstrate a customer-centric approach to sales and customer service
  • Develop and implement sales strategies to drive business growth and improve customer engagement
  • Coach and mentor team members to improve their sales and customer service skills
  • Manage store operations, including inventory management, visual merchandising, and store maintenance
  • Collaborate with the store manager to achieve business objectives and improve store performance

**What We Offer**

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to exclusive employee discounts and rewards
  • A comprehensive training program to help you succeed in your role

**Requirements**

  • Proven experience in a retail leadership role, with a strong track record of sales growth and customer satisfaction
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team
  • Strong business acumen, with the ability to analyze sales data and develop effective sales strategies
  • Ability to work in a fast-paced environment, with a strong focus on customer service and sales

**About You**

  • You're a motivated and results-driven individual, with a passion for delivering exceptional customer experiences
  • You have a strong understanding of retail operations and a proven track record of improving store performance
  • You're a natural leader, with the ability to inspire and motivate a team
  • You're committed to ongoing learning and professional development, with a desire to grow and succeed in your career


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