Assistant Store Manager
4 days ago
**About Michael Hill**
Michael Hill is a leading premium jeweller with a strong presence in Australia, New Zealand, and Canada. We're committed to delivering exceptional customer experiences and creating meaningful moments for our customers.
**The Role**
We're seeking an experienced Assistant Store Manager to join our team at Ocean Keys. As a key member of our store leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and developing our team members.
**Key Responsibilities**
- Lead by example and demonstrate a customer-centric approach to sales and customer service
- Develop and implement sales strategies to drive business growth and improve customer engagement
- Coach and mentor team members to improve their sales and customer service skills
- Manage store operations, including inventory management, visual merchandising, and store maintenance
- Collaborate with the store manager to achieve business objectives and improve store performance
**What We Offer**
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Access to exclusive employee discounts and rewards
- A comprehensive training program to help you succeed in your role
**Requirements**
- Proven experience in a retail leadership role, with a strong track record of sales growth and customer satisfaction
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team
- Strong business acumen, with the ability to analyze sales data and develop effective sales strategies
- Ability to work in a fast-paced environment, with a strong focus on customer service and sales
**About You**
- You're a motivated and results-driven individual, with a passion for delivering exceptional customer experiences
- You have a strong understanding of retail operations and a proven track record of improving store performance
- You're a natural leader, with the ability to inspire and motivate a team
- You're committed to ongoing learning and professional development, with a desire to grow and succeed in your career
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