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Retail Store Manager Assistant

2 months ago

Perth, Western Australia Sussan Full time
About the Role

We are seeking a highly motivated and customer-focused Assistant Store Manager to join our team at Sussan. As a key member of our store management team, you will play a vital role in driving sales growth, improving customer satisfaction, and developing the skills of our in-store team.

Key Responsibilities
  1. Store Operations: Assist the Store Manager in overseeing all aspects of the store, including managing operations in their absence, and ensuring a seamless customer experience.
  2. Team Development: Inspire, coach, and foster the growth of the in-store team, working closely with the Store Manager to identify areas for improvement and develop strategies for success.
  3. Sales and Revenue Growth: Identify opportunities to increase sales and improve overall revenue, through effective merchandising, visual displays, and customer engagement.
  4. Customer Experience: Enhance customer experience through friendly and attentive service, strong product knowledge, and up-to-date styling advice.
  5. Visual Merchandising: Manage new stock deliveries and curate the store's visual merchandising to create an engaging and inviting shopping environment.
  6. Administrative Tasks: Assist with administrative tasks for your store, including payroll, banking, and efficient rostering.
Why Sussan?
  1. Comprehensive Training: Set yourself up for success with our comprehensive online learning program, followed by in-store training with your Store Manager.
  2. Management Development Programs: Access to our Management Development Programs, which will immerse you in every facet of running your own store, providing the support you need for your development.
  3. Competitive Benefits: Enjoy generous benefits, including a 50% team member discount on Sussan product, monthly and seasonal bonuses, and discounted private health insurance through Medibank Private.
  4. Work-Life Balance: Enjoy a 3-day weekend on a fortnightly rotating roster and no Sunday shifts, allowing you to maintain a healthy work-life balance.
  5. Team Member Referral Program: Participate in our team member referral program, which rewards you for referring friends and family to join our team.
  6. Community Involvement: Be part of Sussan's 18-year partnership with Breast Cancer Network Australia – BCNA, and contribute to our commitment to supporting women's health and wellbeing.