Technical Solutions Specialist
2 weeks ago
This challenging role requires an experienced professional with a strong background in technical support and consulting. As a Senior Technical Solutions Consultant, you will be responsible for delivering exceptional technical services to small to mid-scale clients.
Your key responsibilities will include managing relationships with clients across various industries, collaborating with our service desk, field techs, and engineering teams to ensure robust technical support, and working closely with clients to understand their business needs and provide tailored solutions.
The ideal candidate will have proven experience delivering exceptional support and advice within an MSP, MSSP, or similar IT service provider, as well as the ability to demonstrate success managing relationships with small to mid-scale clients.
You will also need to align with our company values and be passionate about helping people understand and utilize technology to improve their business.
What We Offer- A competitive salary package with opportunities for growth and development through programs like FastTrack and Leadership Lab.
- Free access to Uprise, including coaching with psychologists or counselors.
- Flexible hybrid working arrangements for work-life balance.
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