Customer Service Operations Agent

4 days ago


Brisbane, Queensland, Australia FedEx Group Full time
About FedEx Express

We are a supportive, caring, and passionate team of operations professionals who pride ourselves on our high performance, high integrity culture.

Our Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.

Why Join Us?
  • Enjoy a positive working culture that puts our people first
  • Develop your career through our career development opportunities
  • Be part of a Safety Above All Culture
Job Description
  1. General administration and office duties
  2. Control Agent & Outside Hire Administration, taking responsibility for maintaining all compliance & inquiries
  3. Assistance in the warehouse as required
  4. Deliver and pick-up consignments and cover a run when required by business
  5. Report on weekly Service Quality KPI's
  6. Ensure a high level of customer service is provided to all internal and external clients
  7. Assist the Local management team in the preparation & distribution of documents and reports
  8. Coordinate and maintain personnel files and any other HR/Recruitment documentation as required
  9. Maintain, monitor, and create forms and register for document control
  10. Co-ordinate conferences, meetings and training sessions liaising with relevant management and staff
Requirements
  • Transport Industry experience advantageous
  • Basic track and trace experience advantageous
  • Advanced computer skills, especially in MS Office (Excel - generating and running reports)
  • Experience working in similar administration role


  • Brisbane, Queensland, Australia dnata Full time

    Dnata is a renowned air services provider, offering exciting opportunities to join our team as Aviation Customer Service Agents at Brisbane Airport.Job DescriptionIn this role, you will be responsible for delivering outstanding customer service to airline passengers, responding to their queries, and resolving issues promptly. If you are an enthusiastic and...


  • Brisbane, Queensland, Australia Mercure Hotels Full time

    About UsMercure Hotels offers so much more than a place to find comfort and sleep – we are a portal to discovery, a springboard to exploration. Since our founding in 1973, we have made it our mission to enlighten guests to the treasures of each location they visit. Our network prides itself on offering high-quality standards with a true take on locality....

  • Customer Care Agent

    2 days ago


    Brisbane, Queensland, Australia Hastings Deering group Full time

    locations Australia | SEQ | Brisbane - 1123 Beaudesert Rdtime type Full timeposted on Posted 12 Days Agojob requisition id JR113820Company : Hastings Deering (Australia) LtdAbout the RoleWe are seeking a customer-focused individual with call centre experience to join our customer care team as a Customer Care Agent specialising in proactively engaging with...

  • Guest Service Agent

    3 days ago


    Brisbane, Queensland, Australia ClearCompany Full time

    Job DescriptionAs a Guest Service Agent at Mercure Brisbane Spring Hill, you will provide a warm and welcoming experience for our guests. Reporting to the Rooms Division Manager, your key responsibilities include but are not limited to:Deliver exceptional guest service, including personalised greetings, efficient check-in/out processes, and handling queries...


  • Brisbane, Queensland, Australia Meriton Group Full time

    We have an opportunity to join one of our wonderful Brisbane properties in the role of Guest Service Agent.About the RoleAs a Guest Service Agent, you will play an integral role delivering service excellence. You will be provided comprehensive training to equip you with the tools required to perform at your best. You will work in a team member focused...


  • Brisbane, Queensland, Australia Boral Limited Full time

    Boral Limited, a leading Australian construction materials company, is seeking an experienced Customer Service Team Lead to join its team. The successful candidate will be responsible for leading a team of allocators and customer service agents, ensuring timely and accurate delivery of customer orders and meeting their expectations.Key ResponsibilitiesLead a...

  • Guest Service Agent

    3 days ago


    Brisbane, Queensland, Australia The Glen Hotel Pty Full time

    An exciting opportunity exists to join the team in the role of Guest Service Agent.Your Role-Effective management of all arrivals and departures ensuring that check in and check out procedures are followedProcessing new reservations and managing changes to existing bookingsMaximising room occupancy at best rates and use up-selling techniques to promote hotel...


  • Brisbane, Queensland, Australia FedEx Group Full time

    FedEx Express are looking for experienced Operations Support Agent to join our Redbank teamAbout the role:The duties of the role are varied but vital as it enables us to deliver on our customer service promises day in and day out. Enjoy the office environment whilst also being able to keep fit assisting with some warehouse duties.Your Specific Tasks:General...


  • Brisbane, Queensland, Australia CLLIX Apartments and Hotels Full time

    The opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.Who We AreArise Hotels & Apartments manages approximately 3,000 self-contained and contemporary...

  • Guest Service Agent

    3 weeks ago


    Brisbane, Queensland, Australia Anantara The Marker Dublin Hotel Full time

    Guest Service AgentCasualCompany Location: Oaks Townsville Gateway SuitesCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries...


  • Brisbane, Queensland, Australia Davidson Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Davidson Hospitality Group. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in ensuring their stay is memorable.


  • Brisbane, Queensland, Australia dnata Full time

    Become a part of dnata's team at Brisbane Airport and enjoy a rewarding career in aviation.Job OverviewWe're seeking a skilled and enthusiastic Ramp and Baggage Agent to join our dynamic team. This casual/temp role offers the opportunity to work with a variety of airlines, passengers, and cargo, while contributing to the safe and efficient operation of the...


  • Brisbane, Queensland, Australia Qantas Full time

    Time Type: Full timeWorker Sub-Type: PermanentCompany DescriptionAbout UsFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of...

  • Guest Service Agent

    3 days ago


    Brisbane, Queensland, Australia Sofitelbrisbane Full time

    Join to apply for the Guest Service Agent role at Sofitel Brisbane Central.Company DescriptionThrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to...


  • Brisbane, Queensland, Australia Dnata Travel Group Full time

    We are seeking experienced Ramp & Baggage Agents to join our team at Brisbane Airport, where they will be responsible for ensuring the safe and efficient handling of aircraft and baggage.Responsibilities:Assist with the movement of Ground Services EquipmentMarshalling arriving aircraftSafe and timely Aircraft push back and towing activitiesBaggage...

  • Guest Service Agent

    3 days ago


    Brisbane, Queensland, Australia Song Properties group Full time

    CLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments. CLLIX currently has an extensive portfolio across Queensland, Victoria and Adelaide with more growth set to occur in 2024 and beyond.CLLIX Apartments & Hotels providesmodern and contemporary self-contained apartments across Australia....


  • Brisbane, Queensland, Australia CLLIX Apartments and Hotels Full time

    About Us">We are CLLIX Apartments and Hotels, a dynamic group managing a portfolio of self-contained apartments. With an extensive presence in Queensland, Victoria, and Adelaide, we're committed to delivering exceptional guest experiences.">Your Role">As a Guest Services Agent, you will be the face of our brand, providing top-notch customer service to our...


  • Brisbane, Queensland, Australia Song Properties group Full time

    Song Properties group's Guest Service Agent plays a pivotal role in ensuring that our guests receive unparalleled service during their stay. To achieve this, we require a highly skilled and enthusiastic individual who can provide exceptional support and assistance to our guests.Key Responsibilities and TasksDeliver seamless check-in and check-out experiences...


  • Brisbane, Queensland, Australia Spicerhaart Group Ltd. Full time

    OverviewAs an Estate Agent at haart Estate Agents in Cambridge, you will receive:£25000 OTE per yearUncapped commissionCompany Car (Full UK Driving Licence required)Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every SaturdayYour additional benefits as an Estate Agent at haart Estate Agents in Cambridge:30 days annual leave...


  • Brisbane, Queensland, Australia Spicerhaart Group Ltd. Full time

    OverviewAs an Estate Agent at haart Estate Agents in Cambridge, you will receive:£25000 OTE per yearUncapped commissionCompany Car (Full UK Driving Licence required)Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every SaturdayYour additional benefits as an Estate Agent at haart Estate Agents in Cambridge:30 days annual leave...