Dynamic Food and Beverage Leader Wanted

18 hours ago

Perth, Western Australia beBeeLeadership Full time $55,000 - $75,000
Job Overview:

As a Food & Beverage Supervisor, you will be responsible for leading the food and beverage team in delivering quality service and standards. You will create unique guest experiences that drive loyalty and revenue.

Key Responsibilities:
  1. Run the daily food and beverage operations across the restaurant, bar, room service, and functions rooms.
  2. Provide mentoring, coaching, and regular feedback to colleagues to enhance performance and drive their development.
  3. Train colleagues in quality and service standards, ensuring they have the necessary tools and equipment to perform and are empowered to execute in their roles.
  4. Maintain and continue to develop departmental trainers, team leaders, and frontline colleagues.
  5. Ensure food & beverage colleagues provide guests with prompt service, professional attention, and personal recognition.
  6. Ensure guests are greeted upon arrival and make time to interact effectively with guests.
  7. Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvement guest satisfaction.
  8. Support the Restaurant & Bar Manager in planning for future staffing needs, promoting teamwork and quality service, supporting the team, driving performance, and executing projects.
  9. Manage payroll, cost control, and inventory management, controlling stock and ordering in line with business needs.
  10. Ensure all credit and financial transactions are handled in a secure manner.
  11. Champion the identification and reporting of hazards, evaluation of risks, and design and implementation of hazard and control measures.
  12. Facilitate the reporting and investigation of injuries and illnesses arising from workplace activities, recommending correct action to prevent or minimize recurrence.
  13. Demonstrate a sound awareness of Crisis Management, HACCP & WHS policies and procedures, ensuring the dissemination of information to all team members.
Requirements:
  • Minimum 18 months' experience in a Food & Beverage/Restaurant & Bar related position, preferably with an hotel/hospitality environment.
  • Experience in leading, supporting, and driving a team.
  • Solid problem-solving skills, strong beverage knowledge, and a bubbly personality.
  • Qualifications in Hotel Management and/or in Food & Beverage related field preferred.
  • Flexibility - night, weekend, and holidays are all part of the job.
  • Valid Western Australian RSA competency card is required.
  • Excellent communication skills, bilingual or multilingual language skills are advantageous.
  • Rostering experience.
  • A team player, ability to work in a fast-paced environment, and prioritize workloads.
  • Ability to inspire passion, enthusiasm, and positivity in the team to drive an engaged and winning culture.

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