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Client Care Specialist

3 weeks ago

City of Moreton Bay, Australia beBeeCare Full time $61,591 - $67,412
Medical Receptionist Role

We are seeking an Aboriginal or Torres Strait Islander person to join our team as a Medical Receptionist.

  • Coordinating daily lists and managing patient flow to achieve high booking and attendance rates;
  • Preparing client files and materials for daily appointments;
  • Providing services to all clients, including allied health and specialist services;
  • Processing claims accurately and timely;
  • Reconciling claims against received income and following up errors/discrepancies.

To be eligible for this role, you must hold a Current Blue Card, Criminal History Check, CPR Certificate, and C Class Drivers Licence. We also value experience working with Aboriginal and Torres Strait Islander people or a genuine interest in expanding your skills, knowledge, and capability to work in healthcare sector.

About the Organisation

Our organisation operates a growing network of healthcare clinics for local Aboriginal and Torres Strait Islander people. Our model of care provides holistic health and wellbeing services to support our Community across their lifespan.

We bring together primary care, allied health, dental, mental health, wellbeing, maternity, early childhood, disability services, specialist services, and aged care as one team focused on clients' individual needs and goals.

Key Responsibilities:
  • Coordinate daily schedules and manage patient flow;
  • Prepare client records and materials for appointments;
  • Deliver high-quality services to clients;
  • Process and reconcile claims in a timely manner;
  • Identify and address discrepancies in claims processing.

As a Medical Receptionist, you will play a vital role in ensuring the smooth operation of our clinics and providing exceptional service to our clients. If you are passionate about delivering high-quality customer service and working in a dynamic healthcare environment, we encourage you to apply for this exciting opportunity.

Requirements:
  • Current Blue Card;
  • Criminal History Check;
  • CPR Certificate;
  • C Class Drivers Licence (Qld). We also value experience working with Aboriginal and Torres Strait Islander people or a genuine interest in expanding your skills, knowledge, and capability to work in our sector.