Quality Assurance Technical Specialist

6 days ago

Melbourne, Victoria, Australia beBeeTechnicalAdvisor Full time $90,000 - $120,000

Job Overview

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This is a technical advisor position in the quality assurance department.

The ideal candidate will have experience in providing expert guidance on product quality, suitability, and application.

You will act as a key bridge between Quality, R&D, Production, and Sales to ensure our flavours meet client expectations and deliver consistently excellent results.

Key Responsibilities:

  • Provide technical advice to Account Managers regarding ingredient and finished product quality, taste, and suitability for client applications.
  • Assess products to ensure they meet client specifications and shelf-life requirements.
  • Identify potential quality issues, including deviations or product inconsistencies, and advise on corrective actions.
  • Collaborate closely with R&D and Production teams to resolve quality challenges and improve formulations.
  • Support client interactions by offering practical insights and recommendations, helping Account Managers address customer queries confidently.
  • Maintain accurate records of product quality, customer feedback, and any corrective measures taken.
  • Contribute to continuous improvement initiatives that enhance product quality and customer satisfaction.

Key Requirements:

  • Experience in a Quality Assurance, Quality Control, or Technical Support role within the food, flavour, or ingredients industry.
  • Strong understanding of product applications, sensory attributes, and client requirements.
  • Excellent communication skills, able to translate technical information into actionable advice for sales teams and clients.
  • Collaborative mindset, working effectively with commercial, R&D, and production teams.
  • Problem-solving skills with a proactive approach to addressing quality-related challenges.

What We Offer:

A competitive compensation package and opportunities for career growth and development.

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