Community Outreach Specialist
1 month ago
We are seeking a skilled and customer-focused individual to join our Community Team as a Sales and Customer Service Consultant. This full-time opportunity is based in Chatswood, where you will play a pivotal role in bringing Medibank products and services to your local community.
As a Local Community Consultant, you will be responsible for providing exceptional service to customers through various channels, including in-store, phone, and virtual messaging. You will work closely with customers to understand their needs and provide tailored solutions to meet their expectations.
Key Responsibilities:
- Provide outstanding customer service through multiple channels
- BUILD strong relationships with customers to drive loyalty and retention
- Work collaboratively with the team to achieve sales targets and business objectives
- Stay up-to-date with product knowledge and features to provide informed advice to customers
- Identify opportunities to improve customer experience and implement changes to enhance satisfaction
About You
- You possess excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds
- You are a multitasking superstar with the ability to manage multiple priorities and deadlines
- You thrive in a fast-paced environment and are adaptable to changing circumstances
- You have a passion for delivering results and achieving goals, with a focus on customer satisfaction
- You are self-motivated and proactive, with a willingness to learn and grow in your role
What We Offer
- A competitive salary of $65,000 - $85,000 per annum, depending on experience
- A comprehensive benefits package, including flexible working arrangements and professional development opportunities
- A dynamic and supportive work environment that values teamwork and collaboration
- The chance to make a real difference in the lives of customers and contribute to the growth of Medibank
How to Apply
If you are a customer-focused and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact details].
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