Senior Sales Associate

2 weeks ago

Perth, Western Australia Swatch Group Australia Full time

About Swatch Group Australia

Swatch Group Australia is a leading manufacturer of luxury watches and a member of the prestigious Swatch Group Ltd. Based in Australia, our company has a rich history of elegance and performance in the world of horology.

The Role

We are currently recruiting a Senior Sales Associate for our new Longines Boutique in Perth. As a Senior Sales Associate, you will be responsible for supporting the management team to ensure operations run smoothly and standards and policies are always met. Your key responsibilities will include achieving sales goals, providing impeccable customer service, building client relationships, and growing the boutique's client list.

Key Responsibilities

  • Support the management team to ensure the smooth operation of the boutique
  • Ensure both personal and store sales targets are being achieved
  • Provide exceptional customer service at all times
  • Be able to open and close the boutique unsupervised when required
  • Set up and set down the boutique in compliance with company policy and presentation
  • Conduct daily security stock counts
  • Perform daily merchandising tasks, including setting up, stock rotation, and new display concepts
  • Ensure the boutique operates smoothly in the absence of the Boutique and Assistant Boutique Manager
  • Attend regular training sessions to develop your knowledge and skills
  • Demonstrate complete knowledge of all product lines
  • Stay up-to-date with stock availability, delays, back orders, and discontinued products

Requirements

  • Demonstrated retail experience, preferably in the luxury industry
  • Exposure to supervision experience is preferred
  • Highly developed and proven customer service skills
  • Computer literacy skills
  • Excellent organisational skills
  • Team player with energy, drive, and enthusiasm
  • Impeccable grooming and presentation

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