Sports Business Development Executive

6 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000
Lead Client Relationship Manager

We are looking for a seasoned Account Management professional to oversee ongoing relationships and ensure successful implementation, adoption, and expansion of our cloud-based platform.

Responsibilities:
  • Serve as the primary liaison and trusted advisor for key client accounts, providing exceptional service and support.
  • Manage the full post-sales lifecycle, from onboarding and product deployment through ongoing account growth, including quarterly business reviews and upsell opportunities.
  • Develop and execute project plans, manage timelines, and collaborate with internal technical and product teams based at HQ.
  • Conduct regular business reviews, utilizing business intelligence tools to demonstrate platform impact and identify areas for improvement.
  • Collaborate with cross-functional teams to drive strategic initiatives and deliver value to clients.
  • Act as a consultant to your clients, sharing best practices and strategic insights to help them achieve their goals.
Requirements:
  • MUST: Minimum 4 years' experience in Account Management, Customer Success, or a related client-facing role.
  • MUST: Background in a tech B2B/SaaS environment, with strong technical fluency and ability to troubleshoot with clients.
  • Proven ability to manage multiple client projects simultaneously, including onboarding and business reviews.
  • Possession of a passion for sports and a willingness to learn and adapt to new challenges.
  • Nice to have: Experience in video content, media streaming, or social media, with a strong understanding of the sports industry.

As a valued member of our team, you will work with top sports brands, leverage cutting-edge technology, and contribute to innovative solutions that transform the sports landscape. If you are passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply.

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