Financial Service Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $90,000
Customer Banking Specialist Role

We are seeking an enthusiastic customer service professional to deliver a seamless banking experience to millions of customers.

This role has real impact at all stages of people's lives, from opening their first account, saving for a holiday or planning for retirement. As the public face of our organisation, you will positively impact customers' lives and be there for them when they need us.

Your Responsibilities:

  • You will have in-depth conversations with customers about their overall banking needs including home loans, business banking and financial advice.
  • You will complete financial health checks, provide options through education and demonstration of our technology and digital banking solutions, and problem-solve to find effective solutions.
  • You will work closely with customers to understand their financial goals and aspirations, and develop tailored solutions to meet their needs.

Requirements:

  • Proven experience delivering exceptional customer service in financial services, retail or hospitality.
  • Excellent communication skills and the ability to articulate financial terms clearly.
  • The ability to ask the right questions, find solutions, act with integrity and put customers at the centre of everything you do.
  • A genuine interest in improving customers' financial wellbeing and lives.

About Us:

We've been serving local communities for over 100 years with market-leading products and technology. Our team delivers a seamless banking experience to millions of customers, and we're committed to making a positive impact on their lives.

Why Join Us:

You will have the opportunity to work with a talented team of professionals who are passionate about delivering excellent customer service. You will also have access to ongoing training and development opportunities to help you grow your career.

Please note:

Our organisation is an equal opportunities employer, and we welcome applications from diverse candidates.

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