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Account Manager

2 months ago

Artarmon, New South Wales, Australia The Missing Link Full time
About Us

The Missing Link is a leading IT company with over 27 years of experience in helping businesses achieve their goals through IT transformation. Our core offerings include IT & Cloud, Cyber Security, and Automation. We have a strong reputation for our people and processes, with over 190 staff members from 25+ different countries.

The Role

We are seeking an experienced Account Manager to join our Infrastructure and Cloud sales team in Sydney. The ideal candidate will have a proven track record in the IT industry, building and developing client relationships, and selling multiple vendor solutions, consulting services, and managed service offerings.

Key Responsibilities

  • Manage client relationships and bring in new business, focusing on the mid-market segment (100-1,000 seats).
  • Develop and execute on strategic account and territory plans to meet quarterly and annual sales objectives.
  • Work closely with marketing, pre-sales, technical staff, and strategic vendors to create and manage a strong pipeline of new business for product, services, and managed services.
  • Communicate the value of The Missing Link solutions to C-level executives and other senior decision-makers.
  • Identify business problems and align them to solutions in areas such as Cloud, Connectivity, Networking, Security, Datacentre, Productivity, and Backup & Recovery.
  • Understand customer pain points and have an honest and transparent approach.
  • Be self-motivated, passionate, and responsive.

Requirements

  • Minimum of 3 years experience as a sales professional in information technology.
  • Demonstrated experience selling large complex IT solutions at a Mid-Market level.
  • Well-developed business acumen with creative sales and negotiation skills to handle complex scenarios at all levels.
  • Passion for building long-term customer relationships and a focus on excellent customer service.

Desirable Qualities

  • Self-motivation
  • Excellent Interpersonal skills
  • Excellent communication skills
  • High degree of professionalism
  • Strategic Thinking
  • Planning/Organising Skills
  • Defence force experience is desirable

Benefits

A great company culture is very important to The Missing Link. We prioritize staff happiness and offer a supportive, collaborative, and respectful environment. Our benefits include:

  • Company culture that fosters learning and development through training and mentoring programs
  • Great environment with regular staff events, free drinks, and breakfast
  • Opportunities for professional development and career advancement
  • Great, uncapped commission structure