Executive Regional Team Lead

7 days ago


Eagle Farm, Queensland, Australia LORNA JANE Full time

Regional Leader Role Overview

LORNA JANE is seeking a passionate and experienced Regional Leader to join their QLD State Team. The successful candidate will have a proven track record in leading and motivating teams, with a strong focus on customer service and sales growth.

Key Responsibilities:

  1. Manage 10 stores with direct Store Leader reports.
  2. Act as a brand ambassador and connect team members to the LORNA JANE philosophy and key brand focuses through focused communication and training plans.
  3. Drive sales performance and exceptional customer service experiences across the region.
  4. Lead by example to foster a customer-first mindset.
  5. Continuously review results and drive sales and achievement of KPIs.
  6. Provide clear and effective communication aligned with the strategy focuses to the team.
  7. Provide consistent coaching and training to support any skill gaps with Store Leaders.
  8. Foster talent and strive to retain team members through effective internal professional progression.
  9. Seek and act on feedback from direct reports to build self-awareness.
  10. Contribute and work closely with the Recruitment team for successful recruitment activations and networking to attract future talent.
  11. Ensure stores follow through on all VM and operational processes.

Requirements:

  • Previous retail multi-site management experience with a proven ability to lead and motivate teams.
  • At least three years' experience in a similar position.
  • Business acumen and commercial awareness with exceptional sales ability.
  • Passion for customer service and supporting team members to meet sales targets and KPIs.
  • Ability to analyse data to drive actionable insights and have sound critical thinking skills.
  • Ability to manage time effectively and work independently, being a self-driven person.
  • Driver's Licence and reliable car to travel to stores.

About LORNA JANE:

LORNA JANE is a leading activewear brand that inspires women to live their best, most active lives. We're passionate about empowering our team and customers alike, with a commitment to creating a supportive and inclusive workplace.


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