Professional Education Manager, APAC Critical Care

2 weeks ago

North Ryde, New South Wales, Australia Edwards Lifesciences Full time
Join Our Team as a Professional Education Manager

We are seeking a highly skilled and experienced Professional Education Manager to join our team in APAC Critical Care. As a key member of our organization, you will be responsible for developing and executing Professional & Clinical Education programs and strategies for the Critical Care business unit.

Key Responsibilities:
  • Develop overarching HCPs courses strategy and methodology for multiple programs, including selecting and qualifying vendors, key project targeting, and development management.
  • Develop and own tactics for large-scale programs that support the strategy and access new training methodologies as incorporated into product launches.
  • Identify, engage, and influence KOLs to develop strategically aligned messages on our programs.
  • Create and manage all product and/or program-related training documents and educational tools from program planning to execution.
  • Develop the strategy for the effective launch, management, and execution of existing and new programs, related trainings, and projects intended to maximize product/procedural outcomes.
  • Measure the effectiveness of educational tools, resources, and programs through post-meeting survey instruments, clinical field feedback, and KOL review, develop a plan to address concerns, and lead the implementation of solutions.
  • Manage relationships with multiple vendors.
  • Maintain awareness and alignment with existing guidelines and regional practices and ensure training content aligns.
Requirements:
  • Bachelor's Degree with a minimum of 4 years of experience in professional education and clinical education.
  • Related work experience in the medical devices industry is required.
  • Related work experience in the Critical Care business unit is an added advantage.
What We Look For:
  • Proven successful organizational and project management skills.
  • Proven expertise in Microsoft Office Suite.
  • Excellent documentation and communication skills and interpersonal relationship skills, including negotiating and relationship management skills with the ability to drive achievement of objectives.
  • Recognized as an expert in your area with specialized depth within the organization.
  • Expert understanding of related aspects of professional event concepts and principles.
  • Expert knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning.
  • Expert knowledge and understanding of event management strategies: speaker management, content development, attendee/invite strategies.
  • Expert knowledge of regulatory and AdvaMed requirements.
  • Demonstrated ability to develop professional education relationships with teams in all regions and drive alignment in training and objectives in product use criteria.
  • Strict attention to detail.
  • Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization.
  • Ability to manage competing priorities in a fast-paced environment.
  • Must be able to work effectively within a specific area with cross-functional teams, marketing peers, and leaders and managing needs and messaging to upper management.
  • Must be able to influence and guide stakeholders.
  • Consult in project settings within specific professional education areas.
  • Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of the environment and prevention of pollution under their span of influence/control.

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