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Food and Beverage Operations Manager
2 months ago
Job Summary:
We are seeking a skilled Food and Beverage Supervisor to join our team at Compass Group Pty Limited. As a supervisor, you will play a key role in the day-to-day activities of our functions and retail areas, guiding and leading the team to deliver high-quality customer service.
Key Responsibilities:
- Assist in coordinating the front-of-house team's daily operational demands, ensuring seamless service delivery.
- Lead the team to deliver exceptional customer experiences, fostering a culture of excellence and professionalism.
- Develop and implement strategies to enhance team commitment, cooperation, and performance, driving business growth and success.
- Organize rosters as per operational requirements, ensuring adequate staffing levels and minimizing labor costs.
- Address any elevated guest grievances, providing prompt and effective resolutions.
- Place orders as required, maintaining accurate inventory levels and minimizing waste.
- Collaborate with the retail manager to implement processes and procedures, ensuring compliance with company standards and regulations.
Requirements:
- Strong leadership and people management skills, with a proven track record of success in a comparable role.
- Previous experience in a fast-paced, dynamic environment, with a strong understanding of food and beverage service and products.
- Flexibility to work a variety of shifts, including late finishes, weekends, and public holidays, as the business requires.
- Good knowledge of food safety standards and infection control principles, with a commitment to maintaining a clean and safe working environment.
- Ability to obtain an approved Manager's card and undergo a National Police Check, as required by the company.
Benefits:
- Access to a range of retail discounts and benefits, enhancing your overall compensation package.
- Opportunities to learn new skills and progress your career within Compass Group, a leading provider of food and beverage services.
- Join a company committed to minimizing food waste and single-use plastic, contributing to a more sustainable future.