Customer Service Representative

3 weeks ago

Loganholme, Queensland, Australia Telstra Full time
Job Overview

As a Customer Service Representative at Telstra, you will play a vital role in delivering exceptional customer experiences in our retail stores. Your primary responsibility will be to provide quality customer service to all customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide personalized customer service to customers, addressing their queries and concerns in a timely and professional manner.
  • Maximize sales by offering customers the latest product and service information, ensuring they have a comprehensive understanding of our offerings.
  • Meet and exceed sales and performance targets, driving business growth and success.
  • Maintain a high level of store presentation, adhering to retail shop standards and ensuring a welcoming environment for customers.
Requirements
  • Proven experience in a customer-facing role, with a strong track record of delivering exceptional customer experiences.
  • Effective communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Previous experience in a customer-facing environment is highly advantageous.
What We Offer
  • Fantastic career growth prospects, with opportunities for professional development and advancement.
  • Ongoing product training and development, ensuring you stay up-to-date with the latest technology and innovations.
  • In-store mentorship and support, helping you succeed in your role and achieve your goals.
  • A highly rewarding sales environment, with opportunities to exceed sales targets and drive business success.
  • Corporate discounts and benefits, enhancing your overall work-life balance and well-being.

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