Customer Service Representative
2 weeks ago
We're seeking a highly skilled and motivated Customer Service Representative to join our team at Telstra. As a key member of our retail store team, you will be responsible for delivering exceptional customer service and sales experience to our customers.
About the Role
As a Customer Service Representative, you will be the face and voice of Telstra, working closely with our customers to understand their needs and provide personalized solutions. You will be knowledgeable about our services and products, and will be able to communicate effectively with customers to identify their requirements.
Key Responsibilities
- Deliver exceptional customer service and sales experience to our customers
- Work closely with customers to understand their needs and provide personalized solutions
- Be knowledgeable about our services and products
- Communicate effectively with customers to identify their requirements
What We're Looking For
We're looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional customer service and sales experience. You will be confident, knowledgeable, and resilient, with a natural enthusiasm for working with people.
Why Telstra?
Telstra is committed to building a diverse and inclusive workforce, and we offer a range of benefits and opportunities for career development. We're passionate about helping our customers connect faster, better and smarter, and we're looking for individuals who share our vision.
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