Customer Service Advocate

2 weeks ago


Brisbane, Queensland, Australia beBeeService Full time $62,413 - $78,816
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Casual Services Attendant at Westfield Chermside. As a member of this dynamic team, you will play a vital role in ensuring our customers have a positive and memorable experience while visiting our Living Centres.

About the Role:

The successful candidate will be responsible for providing exceptional customer service, embodying patience, empathy, and remaining calm and resilient within a fast-paced retail environment. You will take pride in your presentation and hold both a 'presence' and a 'purpose', empowering yourself to rectify and resolve customer queries.

Main Responsibilities:

  • Provide assistance, directions, and information to customers in a busy retail environment
  • Work cross-functionally throughout our Customer Experience team across all service areas (Concierge, Carpark and Valet)
  • Maintain high levels of customer satisfaction through proactive and responsive service delivery

Key Requirements:

  • Adequate flexibility and availability to work across a 7-day week (Monday-Sunday) including Public Holidays
  • To be considered for a Car Park or Valet position, a full open manual driver's license is required to operate valet vehicles and Company buggy
  • Must be available to attend a 1:1 interview (face-to-face or virtually)

About Us:

We offer diverse career paths across our vertically integrated business and facilitate innovation and growth opportunities for our people. We value diversity and inclusion, encouraging and supporting our employees to bring their 'whole selves' to work every day.



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