Sales Consultant

1 week ago


Adelaide Airport, Australia Travelex Full time

Unlock Your Potential as a Retail Sales Consultant

About the Role:

We are seeking a self-motivated and friendly retailer/customer service expert to join our Retail Team at Travelex, the world's largest foreign exchange company. As a Retail Sales Consultant, you will be the face of Travelex, representing our brand by promoting our exciting travel money products, exceeding customer expectations, and owning the Travelex store like it's your own.

Key Responsibilities:

  • Deliver exceptional customer service and achieve individual KPIs/targets
  • Maximize sales and promote our Travelex product range to all customers
  • Embrace the digital mindset via social media – Google reviews/Facebook/Instagram
  • Monitor stock levels and investigate discrepancies
  • Comply with all company and location policy and procedures, including legal requirements

Your Background:

  • Passion for travel and a positive can-do attitude
  • Excellent verbal communication and written comprehension skills
  • Able to work independently and as a member of a team
  • Enjoys working with numbers and detail in a structured environment
  • Retail, cash-handling, and/or banking experience is desirable (but not essential)
  • Ability to handle routine activities with attention to accuracy and detail
  • A strong record of performance delivery through increased sales and/or performance against KPIs
  • Ability to build and manage relationships across all levels, internally and externally

About Travelex:

  • Development opportunities to see you thrive and advance your career
  • Comprehensive training conducted by specialized trainers
  • A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive
  • Ongoing benefits such as Paid Parental leave, health & well-being programs, social club, and more

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