Food and Beverage Services Manager
7 days ago
About the Role:
We are seeking an experienced Food and Beverage Supervisor to join our team at The Ritz-Carlton Hotel. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has a keen eye for detail.
Job Summary:
- Supervise the operational service period, ensuring that all guests receive a memorable experience.
- Lead by example, demonstrating the highest standards of service excellence and quality.
- Assist with bar operational tasks and supervise the food and beverage team in completing general operational duties.
- Build relationships with existing and new guests, showcasing our legendary service and driving future bookings.
- Plan and execute team-building activities, fostering a positive and inclusive work environment.
Key Responsibilities:
- Supervise and coordinate the daily operations of the food and beverage department.
- Manage staff performance, providing guidance and support to ensure high-quality service delivery.
- Maintain accurate records, including inventory management and sales reports.
- Collaborate with other departments to deliver seamless guest experiences.
Requirements:
- Relevant experience in a managerial role, preferably within the hospitality industry.
- Strong leadership and communication skills, with the ability to motivate and inspire teams.
- Up-to-date RSA certification.
- Working rights in Australia.
- An enthusiastic and self-motivated individual, with a passion for delivering exceptional customer service.
Benefits:
- Competitive salary package, estimated at $60,000 - $80,000 per annum, depending on experience.
- Exclusive staff discounts on food and beverage and hotel rooms.
- Flexible working hours and locations.
- Sabbatical leave and paid leave during your birthday month.
- Genuine care for associates' physical, emotional, and financial wellbeing through our Employee Assistance Program.
About Us:
The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, committed to putting people first for 90+ years. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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