Cybersecurity Solutions Specialist

2 weeks ago

Australia beBeeTechnical Full time $200,000 - $230,000

Job Description

  • We are seeking a highly skilled and motivated Technical Account Manager to join our team. The ideal candidate will have extensive experience in industrial cybersecurity, technical account management, and customer success.
  • This role is responsible for serving as a trusted advisor to our customers, delivering expert recommendations, and guiding them to operationalize key use cases.

Responsibilities:

  1. Act as the technical advocate and advisor for assigned customer accounts, ensuring successful onboarding, configuration, and utilization of solutions through regularly scheduled cadence calls or ad-hoc customer requests.
  2. Understand customer goals, success criteria, and operational environments to guide them toward realizing maximum value.
  3. Provide ongoing strategic and technical guidance to customers, including best practices, roadmap alignment, and optimization recommendations.
  4. Collaborate closely with different teams to ensure a smooth and seamless customer experience.
  5. Proactively monitor customer health and usage data to identify and address risks, opportunities, and adoption gaps.

Requirements:

  1. 5+ years of experience working in or with industries that contain OT systems (energy sector, oil and gas, metals and mining, manufacturing, food and beverage, etc.).
  2. 3+ years of experience working in OT or enterprise cybersecurity, specifically in areas such as Threat Intelligence, Security Operations, Security Engineering, etc.
  3. Strong understanding of industrial cybersecurity, ICS/OT environments, and/or threat detection platforms.
  4. Familiarity with security operations, asset visibility, threat intelligence, or vulnerability management.
  5. Experience working with large, complex enterprise customers in critical infrastructure sectors (e.g., energy, manufacturing, oil & gas).
  6. Understanding of SOC/SIEM workflows and cybersecurity concepts such as incident response, notification triage and investigation, secure remote access, and vulnerability management.
  7. Understanding of relevant standards, frameworks, and regulations applicable to critical infrastructure and industrial cybersecurity.

Benefits:

We offer a competitive salary, equity package, and comprehensive benefits. We are an equal opportunity employer and welcome applicants from diverse backgrounds.

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