Quality Assurance Manager

4 days ago


City of Charles Sturt, Australia Bupaoptical Full time

Role Overview

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  • We are seeking an experienced Quality Assurance Manager to join our team at Bupaoptical.

About the Role

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  • The successful candidate will lead the care home in relation to quality care and services, ensuring governance, compliance, and competency of team members is delivered to achieve the requirements of the Aged Care Quality Standards.
  • This involves providing guidance on documentation/recording to ensure care and services provided meet expected outcomes, developing team members' knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards.
  • The ideal candidate will have a proven track record in delivering quality clinical care, coaching, and training, with high-level communication, leadership, and relationship management skills.

Key Responsibilities

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  1. Provide quality-focused leadership and coaching to team members.
  2. Ensure care home and team members are prepared through readiness activities and maintain currency of Commission Entry Questions.
  3. Develop and maintain the Care Home's Plan for Continuous Improvement (PCI) in collaboration with the leadership team.
  4. Complete monthly Quality Indicator Report, analysing data, discussing insights with CCMs and GMs, and ensuring improvements are transferred to the PCI and implemented.
  5. Responsible for submitting Government NQIP program data in line with Bupa timeframes and analysing it with any improvements documented and actioned.
  6. Coordinate the completion of all monthly Care Home Audits within the Operations Essential audit program.

Requirements

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  • Bachelor of Nursing with current APHRA registration is essential.
  • Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (TAE40116) is desirable.
  • The ideal candidate will have experience in delivering quality clinical care, coaching, and training, with high-level communication, leadership, and relationship management skills.


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