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Quality Assurance Lead

1 week ago

City of Monash, Australia SGS Full time

**Our Commitment**

We are committed to providing innovative solutions to customers worldwide.

We are seeking an experienced professional to join our Melbourne team full-time. As a Quality Assurance Lead, you will play a critical role in ensuring the quality and integrity of our certification processes.

Your Key Responsibilities:

  • Carry out assessment, verification and compliance work.
  • Dealing with technical queries.
  • Assisting in marketing and promotion of Certification Audit services.
  • Lead skills/competency training and assessment of SGS Certification auditors.
  • Delivering Training.
  • Undertake audit activity in accordance with SGS accreditation policies, procedures, and audit program requirements.
  • Collate audit/assessment findings, prepare reports, and communicate findings to clients to ensure understanding of the requirements and area(s) that need to be addressed and/or corrective action required.
  • Maintaining a high standard of service delivery that ensures effective customer relationships.
  • Preparing quality assurance reports, maintaining documentation and report findings.
  • Conduct compliance reviews.