Enterprise Coordinator Specialist

2 days ago


Brisbane, Queensland, Australia Hudson Full time

Discover a new opportunity as an Enterprise Coordinator Specialist with Hudson Australia in Brisbane CBD. This role is a great chance to work in a dynamic environment with the Department of Education.

About the Role

This Service Delivery Coordinator position requires a professional who can manage and allocate team workloads and activities efficiently. As a key member of the Portfolio and Architecture Directorate, you will be responsible for providing advice to business leaders, governing the quality of ICT architecture, and delivering project lifecycle solution architecture deliverables.

Key Responsibilities
  • Manage regular incoming requests for service and monitor service queues
  • Schedule and meet customers to support service initiation and ongoing service updates
  • Manage the review and release of weekly reports
  • Monitor architecture processes for timely delivery and escalate out-of-tolerance issues to managers
  • Record keeping of requests, reports, and other relevant documentation
  • Manage cost recovery agreements and initiate non-Alloc8 recovery
  • Provide recommendations for renewal/update of vendor contracts to facilitate delivery
  • Escalate standard issues to Project Delivery Offices and provide end-date visibility to service consumers
  • Monitor and report on resource usage and demand across Solution Architecture and Enterprise Architecture service lines
Requirements
  • Demonstrated well-developed communication, interpersonal, and negotiation skills
  • Demonstrated experience in managing and allocating team workloads and activities
  • Demonstrated understanding of Architectural Lifecycle and PRINCE2 Project Management methodologies

The estimated annual salary for this position is approximately $80,000 - $120,000, inclusive of a 25% casual loading.



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