
Cafe Team Lead
1 day ago
We are seeking an exceptional Venue Manager to lead our team of dedicated professionals.
Key Responsibilities:
- Maintain the highest standards of service quality and excellence in customer experience.
- Optimise workflow processes to enhance operational efficiency, productivity, and customer satisfaction.
- Develop, implement, and enforce rigorous health and safety protocols.
- Cultivate a positive, collaborative, and inspiring work environment that fosters employee growth and development.
- Provide exceptional customer service, addressing feedback, and implementing improvements as needed.
- Maintain high standards of inventory management and cost control without compromising quality.
Requirements:
- Proven experience as a Venue Manager in a cafe or similar setting.
- Demonstrated expertise and passion for specialty coffee.
- Strong leadership, team management, and interpersonal skills.
- Excellent communication abilities.
- Able to handle multiple tasks and prioritise effectively.
- Knowledge of health and safety regulations.
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