Front Desk Representative

6 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000

Job Overview:

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  • Greet guests warmly and assist them effectively.

Manage cash register operations and oversee retail sales, as well as schedule appointments and direct guests appropriately.

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About the Role:

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  • Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
  • Operate the cash register efficiently and accurately, handling sales and transactions while maintaining a high level of professionalism.
  • Schedule appointments and direct guests to various treatment areas, utilizing knowledge of spa and beauty treatments to make recommendations.
  • Develop strong relationships with practitioners and staff, fostering a positive and collaborative work environment.
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Qualifications and Skills:

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  • Proficient in MS Office and computer skills, with ability to learn new software quickly.
  • Knowledge of spa and beauty treatments, including massages, facials, and other relaxing therapies.
  • Strong understanding of the spa industry, including its history, trends, and current practices.
  • Previous experience as a spa therapist or receptionist, demonstrating ability to work in a fast-paced environment and multitask effectively.
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Benefits:

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  • Employee benefits such as complimentary meals and discounts on outlets.
  • Complimentary and discounted Hyatt accommodation worldwide.
  • Access to learning and development programs, promoting career growth and advancement.
  • Employee assistance programs and paid family leave, supporting work-life balance and employee well-being.

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