Automation Field Service Engineer

5 days ago

Sydney, New South Wales, Australia beBeeField Full time $130,000 - $160,000
Job Title:

A field engineer role that involves customer support and technical engineering expertise in automation systems.

  • Attend to field service work.
  • Provide technical assistance and field service to customers by performing one or more of the following things.
    • Engineering assistance application, programming specifications, etc.
    • Field service installation start-up integration, system optimization, maintenance, and warranty implementation.
    • Troubleshoot hardware and software problems at customer site
  • Provide customer coordination of RA products and systems by performing the following function.
    • On-site analysis and specification preparation.
    • Hardware configuration – system and product application.
    • Programming assistance.
    • Project coordination between customer, OEM sales, product division, etc.
    • Technical support – field start-up, integration and maintenance.
    • Documentation

    Requirements:
    • University Degree in Engineering (Bachelors of Engineering or equivalent) or Trade qualification with additional tertiary education.
    • 5+ years engineering and field experience
    • Deliver technical presentations to internal and external customers
    • Develop relationships with main customers and partners
    • Demonstrates consultative and constructive dialogues with customers & team members
    • Background in Automation is a plus
    • Understanding of Variable speed drives, PLC Systems & Networking would be highly advantageous

    Benefits:
    • Comprehensive mindfulness programs with a premium membership to Calm
    • Volunteer Paid Time off available after 6 months of employment for eligible employees
    • Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
    • Employee Assistance Program
    • Personalized wellbeing programs through our OnTrack program
    • On-demand digital course library for professional development

    Other Opportunities:
    • Mature, enthusiastic, team player, and customer-oriented individual
    • Good presentation and communication skills
    • Results oriented and able to collaborate effectively with others
    Working Location:
    • Rockwell Automation locations in Australia
    Job Function:
    • Information Technology
    • Automation Machinery Manufacturing
    Seniority Level:
    • Mid-Senior level
    Employment Type:
    • Full-time

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