Career Development Opportunities

2 weeks ago

Sydney, New South Wales, Australia beBeeCareer Full time $45,000 - $63,000

Guest Service Agents play a pivotal role in creating exceptional guest experiences, fostering loyalty and driving repeat business. This dynamic role involves performing a range of tasks that require attention to detail, excellent communication skills and the ability to multitask effectively.

A Guest Service Agent is responsible for welcoming and processing guest arrivals, managing guest requests, inquiries and complaints, and maintaining up-to-date knowledge of hotel products, services and promotions.

To succeed in this role, you will need to possess calm, efficient and organized manner with great attention to detail, as well as excellent personal presentation and communication skills. You should also be able to multi-task while maintaining a positive attitude when working with guests.

This is an excellent opportunity for those looking to develop their hospitality skills and advance their careers within the industry. As a Guest Service Agent, you will have access to comprehensive training and support, as well as extensive career development opportunities.

The ideal candidate will have experience within hospitality, retail or fast food, and will be computer literate with the ability to navigate through company systems. They will also possess a demonstrated ability to work effectively in a team environment and provide exceptional customer service.

We are seeking an Australian resident or applicant who has the legal right to work in Australia. Visa sponsorship opportunities are not available.

About Us

We offer a unique hotel experience with 182 designer rooms, a modern Australian restaurant and bar, a private meeting/dining room, stunning internal garden Atrium and a fully equipped gym. Our hotel is located near Barangaroo at 65 Sussex Street Sydney.

What We Offer

  • Access to the world's best Team Member Travel Program with highly discounted rates
  • Discounts of up to 25-50% on products and services in participating outlets
  • Comprehensive training and support for your new role
  • Access to Hilton University training, offering more than 3000 learning programs
  • Extensive range of career development opportunities

How to Apply

Please submit your application if you meet the requirements and are passionate about delivering exceptional guest experiences. We look forward to hearing from you

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