Auto Parts Specialist

4 days ago

Wollongong, New South Wales, Australia beBeeAutomotive Full time $60,000 - $80,000
Spare Parts Interpreter Job Description

We are seeking a highly motivated and knowledgeable Spare Parts Interpreter to join our team.

As a leading supplier of high-quality automotive spare parts, our commitment to excellence, quality, and customer satisfaction has made us a trusted partner for businesses and individuals seeking reliable spare parts solutions.

  • Customer Assistance: Provide exceptional customer service by identifying and locating the correct parts based on customer needs and vehicle specifications.
  • Parts Interpretation: Utilise your extensive knowledge of car parts to interpret and cross-reference part numbers, ensuring compatibility.
  • Sales Support: Assist in processing sales orders, handling returns, and managing customer enquiries in a timely and professional manner.
  • Technical Expertise: Stay up-to-date with industry trends, new products, and technical advancements to provide informed recommendations to customers.

Key Responsibilities:

  • Deliver exceptional customer experience by accurately interpreting customer requirements and providing tailored solutions.
  • Develop strong relationships with customers through effective communication and problem-solving skills.
  • Contribute to the growth and success of the organisation by staying up-to-date with industry developments and implementing best practices.
  • Ensure accurate inventory management and data entry to support efficient operations.

Requirements:

  • Experience: Previous experience in auto parts interpretation or a similar role is preferred.
  • Knowledge: Strong understanding of automotive parts, systems, and components.
  • Communication Skills: Excellent verbal and written communication skills with the ability to explain technical information clearly.
  • Customer Service: A passion for delivering outstanding customer service and resolving issues effectively.
  • Attention to Detail: Strong organisational skills and attention to detail to ensure accurate inventory management.
  • Tech Savvy: Comfortable using inventory management systems and other relevant software.

Benefits:

  • Competitive remuneration package based on experience and qualifications
  • Opportunities for growth and career advancement within the organisation
  • Training and support to enhance your skills and knowledge in the field
  • A positive and collaborative work environment

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