Caregiver Support Specialist

7 days ago

Australia beBeeCustomer Full time $71,123 - $84,893
Client Services Coordinator Job Description

This role is perfect for someone who loves problem-solving, coordinating schedules and making a positive impact in their local community.

  • The job involves coordinating client services and caregiver schedules to ensure clients receive high-quality services on time.
  • Responsibilities also include managing incoming requests professionally, ensuring caregivers and clients are matched based on established requirements, and providing world-class customer service.
Requirements

To be successful in this role, you will need:

  • Previous experience in scheduling or rostering people and/or services in a fast-paced environment.
  • Customer service experience with telephone communication as the primary means of interaction.
  • Strong organizational, time management, and problem-solving skills, along with office administration experience.
  • Accurate data entry skills and experience with MS Office suite.
  • An outgoing personality, good communication skills, and high energy levels.
  • Demonstrated interest and empathy in supporting older and vulnerable people.
What We Offer

We provide a range of benefits to support your career and well-being:

  • Meaningful work that makes a positive difference in the community.
  • A full-time position with stability and long-term career opportunities.
  • Flexible working arrangements for a healthy work-life balance.
  • A birthday off, fully paid, to celebrate your special day.
  • Salary packaging benefits, including novated leasing, to maximize your financial rewards.
  • Recognition as part of a multi-award-winning and dynamic organization.
  • Access to employee wellbeing support through Sonder.

Please note that previous applicants do not need to reapply.

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