
Customer Interactions Manager
1 week ago
We are seeking a highly motivated and enthusiastic professional to manage our customer interactions, provide exceptional service, and maintain a well-presented work environment.
About the RoleThis is a full-time position that requires outstanding communication skills, a proactive approach, and a willingness to learn and develop new skills. As a Customer Service Officer, you will be responsible for managing online inquiries, resolving customer complaints, and providing product information.
Key Responsibilities:- Deliver exceptional customer experiences, exhibiting a high level of enthusiasm and commitment to excellence
- Liaise and build rapport with customers, ensuring their needs are met promptly and efficiently
- Maintain up-to-date product knowledge, work with team members to enter new stock, and process and dispatch orders
- Perform general administration duties, including maintaining a clean and organized workspace
- Above award wages
- Discounts on products and services
- True flexibility
- Development opportunities
This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and is eager to develop new skills and knowledge.
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