Customer Interactions Manager

1 week ago

Toowoomba, Queensland, Australia beBeeCustomerService Full time $50,000 - $65,000

We are seeking a highly motivated and enthusiastic professional to manage our customer interactions, provide exceptional service, and maintain a well-presented work environment.

About the Role

This is a full-time position that requires outstanding communication skills, a proactive approach, and a willingness to learn and develop new skills. As a Customer Service Officer, you will be responsible for managing online inquiries, resolving customer complaints, and providing product information.

Key Responsibilities:
  • Deliver exceptional customer experiences, exhibiting a high level of enthusiasm and commitment to excellence
  • Liaise and build rapport with customers, ensuring their needs are met promptly and efficiently
  • Maintain up-to-date product knowledge, work with team members to enter new stock, and process and dispatch orders
  • Perform general administration duties, including maintaining a clean and organized workspace
What You'll Get in Return:
  • Above award wages
  • Discounts on products and services
  • True flexibility
  • Development opportunities

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and is eager to develop new skills and knowledge.

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