Customer Service Associate

2 days ago

Toowoomba, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000

**About Us**

We are a leading fuel brand in Australia, dedicated to delivering exceptional customer experiences and supporting the communities we engage with.

Our team is passionate about providing high-quality service to our customers, and we're looking for someone who shares this passion.

**Key Responsibilities:**

- Serve customers efficiently and create memorable interactions
- Deliver outstanding service standards and retail excellence that our customers have come to expect.
- Maintain store presentation and create a clean welcoming environment
- Handle cash transactions
- Authorise fuel pump access
- Manage stock and rotation
- Perform general housekeeping tasks - cleaning toilets, shelves, floors
- Understand and comply with our company's policies and procedures

**About You:**

This role will suit those who are happy and friendly, have a passion for customer service, take pride in their work, can multitask and work independently, and enjoy a fast-paced environment. You are reliable, professional, enthusiastic, and willing to give everything a go.

**Key Skills and Experience:

- Retail experience
- Excellent customer service skills
- Well-developed written and oral communication skills
- Basic computer literacy

**Benefits:**

- Competitive salary
- Career development opportunities including training and mentorship programs
- Internal recognition platform amplifying the achievements of those who demonstrate our capabilities and values.
- Paid parental leave - up to 12 weeks paid parental leave, and up to a year off (unpaid)
- Support for parents transitioning back to work
- Novated lease options available
- Fuel discount - receive a 25% fuel discount all year round for two privately used cars
- Employee share scheme - invest in your future
- Community giving day - spend one day volunteering with one of our partners

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